Part-Time Communicator

The City of Kawartha Lakes Police Service operates a twenty-four-hour Communications Centre at its location on 6 Victoria Avenue North, Lindsay.  The Communication Centre’s primary goal is to provide an efficient service for receiving public emergency calls to be dispatched to police officers and/or any other emergency service agencies with which the Service provides contracted communications needs.  Further, Communicators are responsible for tracking of calls and officer-initiated activity. This will include Fire Dispatch services as well as the 9-1-1 Public Service Answering Point (P.S.A.P.) services, which includes down streaming to several emergency agencies throughout the City of Kawartha Lakes. As well, the Centre handles general inquiries and administration calls.

MINIMUM Requirements: All Applicants must

• Be a minimum of 18 years-of-age

• Be a Canadian citizen or permanent resident

• Have successfully completed Secondary School or equivalent

Skills

• Excellent oral and written communication skills and be proficient in English

• Computer literacy with keyboarding skills of at least 40wpm @90% accuracy

Abilities

• Able to work rotating shifts (i.e. dayshift and night shift including holidays and weekends)

• Ability to multitask in a fast-paced environment

• Ability to remain calm under pressure

• Ability to exercise good judgment and make good decisions

• Ability to observe, retain and prepare clear, concise and accurate reports and operate general office equipment

• Ability to communicate effectively with people at all levels of comprehension and to handle the public with courtesy and authority

• Well-developed communication skills and be able to perform well in highly stressful situations

• All other qualifications the position justifies

Education

• Post secondary education and/or diploma in 911 Emergency Telecommunications or related field is considered an asset.

Only those persons selected for an interview will be contacted. Completed applications (found here), resume and cover letters will be accepted until April 7, 2026.

The starting salary for this position is $32.60 per hour

Applications can be submitted by sending them to info@klps.ca